![]() Your package might undergo unusual shipping condition, this may due to several reasons, most likely package was returned to sender, customs issue, lost, damaged etc. If the addressee didn't receive it, we'd advise you to contact the package sender or shipping carrier for clarification. Under most circumstances, the delivered status indicates that the carrier has delivered this package successfully. ![]() Your package was delivered successfully to the addressee. Hint: Generally, the carrier has collection deadline, we'd advise you pickup your package at once, or it might be returned to the sender. However, if you haven't received your package, we'd advise you to contact the carrier to arrange a re-delivery or collect your item. If you ensure your package has been delivered successfully, please ignore this notice. Possible reasons for unsuccessful item delivery attempt: addressee not available at the time of delivery delivery delayed and rescheduled, addressee requested later delivery, address problem - unable to locate premises, rural or remote areas, etc.Please contact the carrier for clarification. Your package was attempted for delivery but failed, this may due to several reasons. If you haven't received your package yet, we suggest you contact the carrier to arrange for redelivery of your item package. The carrier is on its way to deliver the shipment, please keep your contact unblocked to avoid returned packages due to failed delivery. The carrier has collection deadline, we'd advise you pickup your package at once, or it might be returned to the sender.If you ensure your package has been delivered successfully, please ignore this notice. Please pick it up soon to avoid being returned. Your package has arrived at a nearby pick-up point. Please pay attention to detailed tracking information, if your item has arrived its destination country, we'd advise you to track it again within 1-2 days and observe the latest updates to ensure a smooth receipt of the package. For instance, it's in another country as a transit point and will be forwarded from there to its final destination country. Your package is under another transportation period.Your package has arrived its destination country and during domestic transportation.Your package has arrived its destination country and pending customs inspection.Your package has been dispatched or departed from its country of origin.Your package has been handed over to the carrier.Your package has shipped from originating country and is en route to its destination. The carrier has received the shipment information and is about to pick up the package. Usually it takes a few days for processing, therefore the tracking information may not appear online immediately, please try to track again later. There might be a delay between these scanning events and tracking availability in their system. Generally, after the sender ships your package, it will be processed by the carrier, then they scan and enter the tracking information. The item was posted a long time ago, info not available anymore.Your tracking number is incorrect or invalid.The carrier hasn't scanned and entered tracking information for your package yet.The carrier hasn't accepted your package yet.Your package is not found at this moment, If necessary, please verify with the package sender and check back later. In any instance, if the system gives you an incorrect package status, please don't hesitate to contact us. But we are not responsible in anyway for your shipment. It is the info they enter into their database that we can get and present to you. Kindly note 17TRACK website/apps works as an interface with the actual carriers. ![]() Given that the package status is auto-judged by the system, it's only for information reference use. When tracking is completed, we will show the status according to all detailed tracking information. You may refer to our status definition: Not Found / Info Received / In Transit / Pick Up / Out for Delivery / Undelivered / Delivered / Alert / Expired. It indicates the current package status during transportation.
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